Sunday, March 20, 2011

Fix Outlook 2010 Emails Disappearing Error

Problem :

A few days ago i installed Office 2010 on my Windows 7 laptop, replacing Office 2007. All seemed well and Outlook retrieved emails from my pair of Pop mail servers.
Then i noticed an email appear in my Inbox, only disappear a second later. This has since happened 3 or 4 more times that i have observed. I've searched within Outlook (junk and deleted included) without success. I now have retain on server enabled so that i can use webmail and see the emails - they do not download again.


Solution :

There are 3 common scenarios in which this could happen.

To change or reset your view use;

Change view; tab View-> button Change View-> Compact (and optionally set the Arrangement to Date)

Reset view; tab View-> button Reset View

To verify/change your default delivery location;

File-> section Info-> button Accounts Settings-> Account Settings…-> tab Data Files-> select the Exchange mailbox-> button Set As Default

Additionally, on the E-mail tab, select the Exchange account and verify that your delivery location is set to the correct mailbox.

Third party add-ins

If you have such an add-in installed, you should check their settings to see what they do with the emails; move it to another folder, delete it directly or move it to some storage/quarantine location of their own. You can consult the vendor of the add-in which options are available to you.

1 comment:

  1. Many like troubles can solve out with the help of especial programs outlook recovery tool. Current programs are able to manage such issues due to its wide admissibilities outlook recovery program. They can show restored information outlook recovery and the process of using them is simple.

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