Thursday, February 24, 2011

Fix Outlook 2010 Not Responding Error

Problem:

I have installed Microsoft Office on a Windows 7 machine. I have started to have problems with Outlook 2010 not responding. Usually this happens if you are moving around outlook, jumping from one message to another or when you hit F9 for a send and receive. Task Manager does not allow an "End Process" of Outlook.exe. I have to reboot to get Outlook to end. When restarting the computer, the "logging off" screen never closes and I have to do a hard re-boot.
I have re-started in safe mode and have started Outlook in safe mode. When starting in safe mode I get this error message "Microsoft Office cannot verify the license for this application. A repair was attempt failed or was canceled by the user. The application will now shut down".


Solution:

You've installed either Office X4 Standard with the Corel WordPerfect MAIL 12 component or installed Corel Office Professional, & manually installed the Corel WordPerfect MAIL 12 add-on Office X4 component as a download. Even if you un-install the Corel Office X4 Standard or the Professional or the Corel WordPerfect MAIL 12 products, the problem is still not rectified at all. The solution is to completely re-install Windows 7 upon a clean install & don't use the old Corel Office X4 suites in question at all upon Win7 if using the latest Windows 7 operating system with the Microsoft Office 2010 products installed, as these old Corel Office X4 products are not Microsoft Office Outlook 2010 or Microsoft Office Outlook 2007 compliant.

Also do observe the following:>

Just use the latest Office 2010 RTM products. Then do the following: As you setup Outlook 2010 to work for the first time, there you'll need to input your correct ISP settings for either a pop3/IMAP 4 email accounts that you use. Also If the settings are not done correctly, you'll experience those problems you were having. - This depends upon how you setup your ISP settings within Outlook 2010, then also do remember to send yourself the test message that's displayed within Outlook 2010 there before completing your E-mail accounts settings within Outlook 2010 as this is to check that everything is in order with Outlook 2010! - If the test message does not get done correctly, then you have an ISP pop3/IMAP e-mail settings issue!

Also, do take the following into concideration:> Your chosen Virus Scanner that you use for Windows 7 / Vista etc. - Please do try to either use the Microsoft Security Essentials http://www.microsoft.com/security_essential/?mkt=en-us (you'll need to select the download possibly twice to actually get their download), or just use the Panda Global Security 2010 as both these products do work fully with all the Microsoft Office 2010 products.


The following virus scanners does clash with Outlook 2010 and also with Outlook 2007 as well. Becareful if & when using these anti-virus / virus scanners:> F-Secure 2009, Trend Micro Internet Security Pro 2010, Norton 360 v3x series. If using F-Secure Internet Security 2010 or a previous version, then pay attention to this:> If your system has any form of a nVIDIA Ion/GeForce Graphics Cards installed, then F-Secure will auto un-install all your nVIDIA drivers + any of the Ion/GeForce software that was installed by nVIDIA and it will also block these drivers as a problem, (this means you'll have no correct nVIDIA graphics drivers, so don't use it if you have any nVIDIA graphics card upon your computer/notebook system! Trend Micro will clash with Outlook 2010 if your Trend Micro settings are not correctly configured, so best to avoid that if using Outlook 2010.


Lastly, you may beta test out any of the various anti-virus 2010 scanners available, but do so at your own risk!

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